Puppy Consultation
For new clients to start their training journey with us
Service Description
A Puppy Consultation is completely tailored to you and your puppy and we will cover all training issues you are facing. I take a holistic approach and look at the full picture, rather than looking at behaviours in isolation, as I find this to be the most effective approach which gives you the best results. When you book a Puppy Consultation it will entail: • A 2 hour consultation at your home where we find out everything about you and your puppy and address some initial training problems. • After this session, I will write you a bespoke Training Report, which includes training guidance and progression. • Free follow ups via WhatsApp where you can send videos, ask questions and receive more advice. Please contact me before booking. Please note: This is for training only and no behavioural issues such as fear, aggression, reactivity, excessive barking, separation anxiety, resource guarding etc. will be addressed in one of these sessions. Behavioural modification is priced differently due to the complexities and extreme nature of the behaviours. If you are unsure which service to book please contact me in advance. If you book any service that I deem inappropriate for your situation I will contact you directly and reserve the right to cancel your booking. A Puppy Consultation is done at your home. Travel time within 15 minutes of Guiseley is included. Travel time over this will incur a £10 charge for each direction of travel every 10 minutes. This will be worked out based on expected travel time at the time of your booking, and will be added to your invoice. Please ensure you are happy with the additional cost before booking.
Cancellation Policy
To cancel or reschedule please contact us at least 72 hours before the start of your session. Cancellations or rescheduling within less than 72 hours from the start of the session are non-refundable. Non-attendance will not be refunded. If you had selected "pay in person" when booking, payment was not taken online. This means you self-certified to pay via bank transfer or cash. If you cancel / reschedule within 72 hours or do not attend the session, full payment for the session will be required before you are able to rebook. Should you need to cancel your 1-1 within 72 hours of your booking, we will do our best to find someone else to take your session. If your place is filled by someone else a refund will be provided. If your place is not filled no refund will be provided. For your first 1-1, payment is required via pay link at least 7 days in advance of the session. If payment is not made within 7 days of the start of the session, your 1-1 may be cancelled. We appreciate your cooperation to help keep our business effective for you and other clients.
Contact Details
sarah@hollindaleworkingdogs.co.uk
Arthington, Otley, UK