Free Discovery Call
Find out more about Hollindale Working Dogs and how we can help you
Service Description
A free 15 minute discovery call can help you make an informed decision before booking. We will have a chat about your situation and the solutions I can provide. The call also gives you time to ask me any questions you may have. Together we will make a decision on what the most appropriate way forward is for you. Please note this is a telephone call. I will call you at the time of your appointment. If you do not answer, I will attempt to call back 2 minutes later, and then another 2 minutes later. If you do not answer, then your scheduled call will be cancelled and you will need to contact me to rearrange the time.
Cancellation Policy
To cancel or reschedule please contact us at least 72 hours before the start of your session. Cancellations or rescheduling within less than 72 hours from the start of the session are non-refundable. Non-attendance will not be refunded. If you had selected "pay in person" when booking, payment was not taken online. This means you self-certified to pay via bank transfer or cash. If you cancel / reschedule within 72 hours or do not attend the session, full payment for the session will be required before you are able to rebook. Should you need to cancel your 1-1 within 72 hours of your booking, we will do our best to find someone else to take your session. If your place is filled by someone else a refund will be provided. If your place is not filled no refund will be provided. For your first 1-1, payment is required via pay link at least 7 days in advance of the session. If payment is not made within 7 days of the start of the session, your 1-1 may be cancelled. We appreciate your cooperation to help keep our business effective for you and other clients.
Contact Details
sarah@hollindaleworkingdogs.co.uk
Arthington, Otley, UK